Privacy Policy
Benzai ("the App") is developed by Hikari Labs. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
1a. All users (no account required)
When you install and use Benzai, we automatically collect:
- Install ID – a random UUID generated on first launch. It is not linked to your identity, device serial, or any personal account.
- App events – anonymous lifecycle events (app opened, app closed, session count). No content you play or search is transmitted.
- Error reports – if the App crashes, a crash report containing an error type, message, and stack trace is transmitted. No personal data is included.
- Device information – Android SDK version, device model, and locale.
1b. Benzai Account holders (optional)
If you create a Benzai Account, we additionally collect and store:
- Email address – used to create and authenticate your account.
- Display name – the name you set in your profile.
- Profile picture – if you upload one, stored in our secure cloud storage.
- Library data – your playlists, liked songs, and play history, synced to the cloud so you can access them across devices.
- Equalizer settings – your audio preferences, synced across devices.
Creating a Benzai Account is optional. The App is fully functional without one; account data is only collected if you choose to sign up.
All data is stored on Supabase infrastructure (EU-Central-1, Frankfurt) and transmitted via HTTPS.
2. How We Use This Information
- To count active installs and monitor app health.
- To diagnose crashes and improve reliability.
- To deliver in-app update notifications.
- To provide and maintain your Benzai Account, including syncing your library across devices (account holders only).
- To send account-related emails, such as password reset and email verification (account holders only).
We do not sell, share, or transfer your data to third parties for advertising or profiling.
3. Data Retention
Telemetry events are retained for up to 12 months. Crash reports are retained for up to 6 months.
Benzai Account data (email, library, profile) is retained until you delete your account. You can delete your account at any time from the Profile screen in the App. Deletion is permanent and immediate — all account data, including synced playlists, liked songs, and history, is erased from our servers. Local data on your device is not affected.
4. Legal Basis (GDPR)
We process anonymous telemetry data under our legitimate interest in maintaining a reliable application (Article 6(1)(f) GDPR).
We process Benzai Account data (email, library, profile) on the basis of contract — you provide this data to receive the sync service you requested (Article 6(1)(b) GDPR).
5. Your Rights
Under GDPR you have the right to access, rectify, erase, restrict, or port your data.
- Account holders: You can delete your account and all associated data directly in the App (Profile → Delete Account). You can also update your display name and profile picture in the App at any time.
- All users: To request deletion or access to anonymous telemetry data, contact support@hikarilabs.co.za. Please include your Install ID (visible in the Profile screen) to help us locate your records.
6. Third-Party Services
- Supabase – backend data storage and authentication (supabase.com/privacy)
- YouTube – the App retrieves publicly available audio stream metadata from YouTube. We do not store or redistribute any YouTube content. Your use of YouTube content is also subject to Google's Privacy Policy (policies.google.com/privacy).
7. Children
The App is not directed at children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of the App after changes constitutes acceptance of the updated policy.
9. Contact
Hikari Labs — support@hikarilabs.co.za